As New Yorkers, one would think we are well-versed in where and to whom to “shake our fists” at for certain situations when it comes to things like broken mailboxes or a neighboring location dumping on your property. However, you may be surprised the answer is not always clear-cut.

The City.nyc recommendation: “If you don’t know where to begin with your own problem, start by looking up who represents you in this database created by the Center for Urban Research at CUNY and the League of Women Voters in NYC.” This is knowledge you should have on hand, in general. However, as much as we may dislike this avenue of solution, The City.nyc reported the (frustrating) consensus across a number of expert sources: You have to report this to 311.

Read more: here.